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Why hire XceedAgents?
Easy to do Business
Working with Xceedagents is easy. Hire us for a project or for your ongoing tasks. Strong process, seamless communication, good teams and online project management. Instant sign-up process.
XceedAgents provides a pool of expert people who can be allocated to customer tasks.The benefit of having a pool of experts is that we can handle complex tasks easily. If the dedicated agent lacks a specific skill, the team lead is able to pull another person and get task completed on time for the client.
We are a 24 / 5 operation and run 8 hour shifts. Agents are available to work in any shift. We provide toll free phone access from US and UK. Our team leads and agents are available on skype to instant chat and voice conversation. We have video conferencing and web conferencing facilities for clients to conduct detailed training programs.
Agent / Task Management Dashboard
Task management, communication storage, instant feedback, time sheets, date wise message sorting care critical aspects of managing a remote team. Xceed Project Dashboard provides all the above functionality and much more to help our clients manage and work with their agents in a streamlined seamless manner.
Customer Satisfaction & Ethics
One of our key management focuses is customer satisfaction. We work hard at remedy customer pain points and make each interaction with us fruitful and happy. We assure you that you would find our teams and managers easy to work with, sincere and 100% ethical.