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XceedAgents Plans to Start Affiliate Program for Global Customers


April 6, 2009 – XceedAgents Plans to Start Affiliate Program for Global Customers

April 6, 2009

Repeat customers is key to the success of any business. We as management have strong focus on existing customers and referral customers, says Vineet Narang, CEO XceedAgents.

With growing global customer base and increasing service offerings, XceedAgents is seeing much more acceptance of its services worldwide. Many of our existing customers have been with us for many years and have become strong references for us. Even today, we have 15 percent of our new sales coming from referrals, says Narang.

"The goal of the company is to push the referral customer sales share to 30%. Growing an existing customer is always top of our agenda", says Sabina Kamal, COO. She adds, "the cost of acquiring a new customer is quite high and referrals come ready to work with you and cut down the project start-up time. This adds value to both the customer and to our business."

Some of the services like web research, sales assistants and web design assistants have been in high demand. The company has seen most referrals happening in these 3 areas. Till now, there is no Affiliate program but now the company plans to incentives its customers to bring more referral customers.

"We feel that most of our existing customers can easily help us get many more trial pack purchases. This would give us a chance to showcase our expertise and service levels to many more customers globally. This seems to be a great way for us to reach far and wide much faster", says Narang.

The company will now offer free hours to customers who give referrals, thus increase their usage of services and work with referred customers to convert them to long term customers.


Contact :

Deepika Laxmi

Manager Sales (International Business)

Email :      deepika@xceedagents.com

Phone :     8007845406

Website :  www.xceedagents.com



XceedAgents provides experts on demand. XceedAgents an offshore partner to small & medium businesses around the world. provide assistants in the area of sales, marketing, Internet research, web development and day to day essential operations management.

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Why hire XceedAgents?


Easy to do Business
Working with Xceedagents is easy. Hire us for a project or for your ongoing tasks. Strong process, seamless communication, good teams and online project management. Instant sign-up process.

Expert Pool
XceedAgents provides a pool of expert people who can be allocated to customer tasks.The benefit of having a pool of experts is that we can handle complex tasks easily. If the dedicated agent lacks a specific skill, the team lead is able to pull another person and get task completed on time for the client.

Seamless Communication
We are a 24 / 5 operation and run 8 hour shifts. Agents are available to work in any shift. We provide toll free phone access from US and UK. Our team leads and agents are available on skype to instant chat and voice conversation. We have video conferencing and web conferencing facilities for clients to conduct detailed training programs.

Agent / Task Management Dashboard
Task management, communication storage, instant feedback, time sheets, date wise message sorting care critical aspects of managing a remote team. Xceed Project Dashboard provides all the above functionality and much more to help our clients manage and work with their agents in a streamlined seamless manner.

Customer Satisfaction & Ethics
One of our key management focuses is customer satisfaction. We work hard at remedy customer pain points and make each interaction with us fruitful and happy. We assure you that you would find our teams and managers easy to work with, sincere and 100% ethical.


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